Edsom Fintech Pvt. Ltd. respects your privacy and desires to promote
trust and confidence on the Internet. At Edsom Fintech Pvt. Ltd., it is necessary to disclose to you what
information Fina collects and tracks and what we do with the information that
" Fina" is mobile application developed by Edsom
Fintech Private Limited. We value the trust you placed in us and your privacy
is the utmost importance to us and protection of your personal data is key
commitment for us. Hence, we maintain the highest standards for secure
transactions and user information privacy. Please read the following statement
to learn about our information gathering and dissemination practices.
Fintech Pvt. Ltd. Financial Services, we
are committed to protecting the privacy and confidentiality of our clients'
collect, use, disclose, and protect the information we gather in the course of
providing financial services. We adhere to all applicable laws and regulations
regarding privacy and data protection.
By downloading /using /accessing
the Fina platform, as defined for business and or personal use, you indicate,
unconditional consent or agreements to the Edsom Fintech Pvt. Ltd., as provided
under the information technology Act 2000 and the rules and regulations made
any physical, electronic or digital signature. The terms and conditions of this
Fina platform and will govern the relationship between you and the Fina for
products offering on Fina platform.
Data and information:
• We collect, processes,
transfer, store and /or record your data and information while you visit any of
the Fina platforms or avail its services. Information may be collected in
various ways and formats during the course of your visit to
1. Registering on Fina platform
as a user Or
2. Registering on Fina platform
as a merchant Or
3. Any other relationship that
may be governed by terms and conditions listed on Fina platform
4. Access Fina platform by the
ways of visiting Fina platform, accessing, links, emails, notification sent by
• We and our service providers
or business partners may also collect information made publicly available
through other third-party platforms through online or offline databases that
are otherwise legitimately obtained and are subject to the third party’s terms
of use and privacy statement.
Personal details for example name, contact
details -including residential address, date of birth, documents such as
identity card, passport details, Aadhaar details, PAN, voter ID, driving
license and /or education details provided by you to us to avail various
products or services from us.
• Your details including
transaction history, balances, payment details for effecting transfer of money
to various payment channels provided by us.
• Information obtained from your
mobile device by way of using our app like device location, communication
information including Contacts, storage, model, mobile network, transactional
and promotional SMS or app notifications.
• Financial details for example,
income, expenses and credit history needed as part of request for availing some
of our products or services.
• Images of documents, photos
required to avail any of our services or products.
• Voice recordings of your
conversations with our Tax Expert / customer care agent with you to address
your queries / grievances.
• Employment details like
occupation, positions held, employment history, salary and/ or benefits as a
part of your record retention for providing accurate service.
• Your messages on message
boards, chats or any other message or feedback areas shared on Fina platforms
and social media.
• The devices and identification
numbers of devices used by you to access Fina as platform.
• Your location stored on your
browser or devices and behaviour on Fina platform
• The operating system of your
device browser, browsing behaviour, or any other data as permitted to be stored
by mobile app stores.
Usage and purpose of data collection:
Fina always desires to provide
an efficient, safe, smooth and customised experience. Also, to provide services
features that are most likely meet your needs and to customize our application
to make your user experience safer and easier, and accurate we may collect,
store, use and transfer your information including personal information and non
-personal information for the following purpose: We use your personal data in
our business activities for providing financial services and to perform among other
actions the following:
1. To verify your identity,
access privilege assigned in order to provide the services your request.
2. To verify your identity for
us to provide products or services to you.
3. To facilitate the
transactions or report on these transactions.
4. To detect and protect us
against error, fraud and other criminal activity, enforce our terms and
conditions and otherwise describe to you at the time of collection.
5. To resolve disputes,
troubleshoot problems, help promote safe service, major customer interest in
our products and services.
7. To undertake research and
analytics for offering or improving our products or services and their security
and service quality.
8. To monitor and review
products or services from time to time.
9. Providing information to law
enforcement agencies or government agencies in connection with a query or
investigation on matters as permitted by law.
10. To help diagnose problems
with our server and to administer our app. Your IP address is also used to help
identify you and to gather broad demographic information.
11. To identify security
breaches and attacks, investigating, preventing and taking actions on illegal
or suspected fraud or money laundering activities and conducting forensic
audits as part of internal or external audit or investigation by any of the
Fina entities or government agencies.
Fina uses reasonable precautions
to keep the personal information secure and will not disclose this information
to other individuals, organization unless required by Law. However, Fina will
extend information with the other companies and organization for the sole
purpose of fraud protection.
In case of abuse or breach of
security we are not responsible for any breach of security or for any actions
of any third parties which receive the information illegally. Fina will not
distribute customer information to be used in mailing list, surveys or any
other purpose other than what is required to be performed or services.
Fina recommends you to review
your personal information and sensitive personal information. You may review
your personal information and sensitive personal information shared by you by
logging into Fina platform using your secure login credentials and may notify
us in case any change.
We do not disclose your personal
information to third parties for their marketing and advertisement purposes.
Data Security and
a. To prevent unauthorized access, theft, or
disclosure of client data, company create and uphold stringent security
b. Security measures are in line with industry
standards and best practises, the make use of cutting-edge encryption
technology and continuously update them.
c. The Company firewalls, access controls,
and intrusion detection systems, among other measures, to avoid data breaches.
d. Ensure that, employees, are subject to
the necessary confidentiality obligations.
information gathered while providing financial services will not be disclosed
to any third party.
Any personal or
financial information acquired when providing financial services is considered
We recognize the
significance of protecting the privacy and confidentiality of the information
about our clients.
We will rigorously
abide by all privacy laws and rules that apply and that regulate how we handle
and safeguard customer information.
understand the importance of maintaining the confidentiality and privacy of our
will strictly adhere to all applicable privacy laws and regulations governing
the handling and protection of client information.
will maintain appropriate security measures and safeguards to protect client
information from unauthorized access, use, or disclosure.
Security and Safeguarding Practices:
We take all the reasonable steps
and measures to protect the security of your data from misuse, loss,
unauthorized access, modification or disclosure.
Fina is a certified entity and
has deployed technical and physical security measures to safeguard users personal
information and sensitive personal information.
We use latest secure server
layers encryption and access control on our systems. We have provided multiple
levels of security to safeguard your app by login / logout option and app lock
feature that can be enabled by you. We also ensure the device binding so that
the same login cannot be used on different device without any additional
authentication or OTP. Please do not share your login password and OTP details
To enhance your user experience
and the efficiency and effectiveness of the platform and certain services and
depending on the features offered.
However, no personal data will
be collected via Cookies and other tracking technology, but if you previously
provided personal data, cookies may be tied to such information. Cookie is a
small piece of information stored by a web server on a web browser that can be
later read back from that browser.
User discretion and opt out:
You agree and acknowledge that
your personal information and non- personal information is a matter of your
authorize us to manage the data shared by you or collected by us to be used
By using our platform and or by
providing your information, you consent to the collection and use of the
including but not limited to your consent for sharing your information as per
Scope and Applicability:
applicable to all users of Fina including customers, merchants, business
partners whether registered or non-registered accessing, selling or purchasing,
offering products or services on the website application, notifications, links,
short messaging services or any other communication medium used or owned by
Links to other websites:
to Fina website and mobile application. Our website and mobile application may
contain links to other websites which are not maintained by us, so you are
requested to read the other applications and websites’ privacy policies when
visiting these websites and applications.
reviewed and updated by us and the same shall be updated and made available on
website and mobile application, time to time. Though every effort would be made
to keep you informed of the changes, if any, to the policy, you are kindly
advised to review the policy periodically. Any changes to the policy will
become effective upon posting of the revised one, on the Internet accessible
through Fina platform.
You shall indemnify and hold
harmless the Fina entities, directors, agents, contractors officers, and any
third parties relying on the information provided by you for any losses
including but not limited to claims, damages, liabilities, assessments,
interests deficiencies, settlements, penalties, fines, cost or expenses,
awards, suffered, incurred, suspended by or imposed on the Fina entities as a
result of arising out of, with respect to, in connection with or by use of Fina
or non-performance of any of the condition, terms, representations or
You further agree that the
collection, use, storage, disclosure and or transfer of your information shall
not cause any loss to any other person. The information so provided by you may
be shared to Fina entities and the third-party service provided on a need-to-know
by and shall be construed in accordance with the Indian Laws and any dispute
subject to jurisdiction of the court of Pune, India.
If you have
handling of your information, please contact us at:
Second Floor , Golden Empire,
You may contact us on any aspect of this policy or for any discrepancies / grievances with respect to your data by writing to our grievance officer at
Grievances Manager - Adv. Sheetal Patil
We disclaim that we at Edsom
Fintech Pvt. Ltd, the provider of the taxation assistance application (the
" Fina “), are not a government entity or affiliated with any government
agency. The Application is intended solely to provide tax preparation and
filing services to people.