Cancellation Policy for Services
We understand that
circumstances may change, and you may need to cancel or reschedule services
that you have booked with us. This Cancellation Policy outlines the guidelines
and procedures for cancellations and any applicable fees. By engaging our
services, you agree to comply with this policy.
1. Cancellation Period : You may cancel or
reschedule services by providing us with advance notice. The minimum notice
period required for cancellation or rescheduling will be as per the nature of
the service to be availed.
Cancellation Fees
a.
Cancellation within the Specified Notice Period: If you cancel or reschedule within the specified notice
period, no cancellation fee will be charged, and any payments made will be
fully refunded.
b. Late Cancellation or No-Show: If you
fail to provide the required notice or do not show up for the scheduled service
without prior notification, a cancellation fee may apply. The cancellation fee
will be determined based on the type and duration of the service booked.
2. Refund Policy
a.
Cancellation within the Specified Notice Period: If you cancel or reschedule within the specified notice
period, any payments made will be fully refunded to you.
b. Late Cancellation or No-Show: In the
case of a late cancellation or no-show, the cancellation fee will be deducted
from any payments made, and the remaining amount will be refunded to you.
3. Cancellation Process
To cancel or reschedule a service, please
notify us as soon as possible. You can contact us through the provided channels
of communication or follow the cancellation procedure outlined in the service
agreement.
Please
provide relevant details such as your name, booking details, and reason for
cancellation to assist us in processing your request promptly.
As
some services like filing Income Tax Returns need to be attempted quickly, you
are required to inform us within the stipulated time / stage of the process.
4. Force Majeure In
certain circumstances beyond our control, such as natural disasters, extreme
weather conditions, or unforeseen events, we reserve the right to cancel or
reschedule services without any liability. In such cases, we will make every
effort to notify you in advance and offer alternative options or a refund.
5. Amendments to the Cancellation Policy We reserve the
right to modify or amend this Cancellation Policy at any time. Any changes will
be effective upon posting the revised policy on our website or providing notice
to you. We encourage you to review this policy periodically for any updates.
If you have any
questions or require further clarification regarding our cancellation policy,
please contact us using the contact information provided below.
By engaging our services, you acknowledge that you have read, understood, and agreed to comply with this Cancellation Policy.
FINA
Second Floor,
Golden Empire,
Baner, Pune - 411045
care@edsomfintech.com fina@edsomfintech.com
Grieviences Manger - Adv Sheetal Patil
Thank you for your understanding and cooperation.